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Customer Service Agent

The Netherlands - Eindhoven |

Customer Service Agent

Introduction

Do you want to be part of a world-class, young, enthusiastic, and energetic team? Do you want to help us to shape the future of E-mobility while having a flexible side job?
Do you want to be a part-timer who can still make a huge difference? Then join our team as a Customer Service Agent!

We are Peblar by Prodrive Technologies 

We believe in an emission-free world by making the world electric. Our goal is to accelerate the adoption of electric mobility by making the most reliable chargers available for everyone.

 What is the Challenge?

As a Customer Service Agent within Peblar, you have a mission to deliver the best service to our customers. You will be the first point of contact when our customers face challenges or issues. You should listen well, ask the right questions, always be polite and patience. Depending on the request you should find your way within our back office to provide a spot-on response towards our customer.

What we offer

  • Flexibility – you decide when and where you are working, of course in good consultation.
  • Responsibility – you take full responsibility for your tasks and make sure our customers get the best support
  • Free gym open 24/7
  • iPhone + Laptop

Profile

  • Fluent/native in Dutch and English is a must.

  • Available min. 16 hours per week.

  • Technical affinity and preferably a study in that direction.

Apply as Customer Service Agent

The Prodrive Technologies Mindset

Responsibility

You don’t just go to work, you feel responsible for your project

Flexible

You decide when, where and how much you want to work

Manufacturing

You like to think about manufacturability when designing

Initiative

You don’t sit and wait, you have a hands-on mentality

Have you got what it takes to become a Prodriver?

What we offer

  • Perfect environment for those eager to develop themselves and take full responsibility for a project.
  • Many opportunities for personal and professional development, along with the flexibility to explore diverse roles across various projects.
  • A young and dynamic culture which stimulates innovative thinking and taking initiatives.
  • Personal budget just for you to learn new things. Your growth is our priority.
  • Flexibility of a 24/7 work environment with provided lunch, dinner, and access to our company gym.
  • Personalized development plan to craft your future.
  • You will receive essential tools if these are necessary to perform your job (i.e. iPhone and laptop).
  • On-campus sports facilities enable you to incorporate exercise seamlessly into your work routine.
  • A performance-driven salary that grows with your accomplishments.
  • Unlock the opportunity to become a shareholder and entrepreneur within the company.
  • Travel allowance based on the days you are actually at Prodrive Technologies.
  • Work-life balance with at least 33 vacation days per year.
  • Access a retirement plan.

Application steps

  1. Your journey with us starts with a swift review of your application by one of our recruiters.
  2. In some cases, if we see a potential fit, you will receive an exclusive link to our online aptitude test to assess if you’re up for the challenge.
  3. We will schedule a personal interview not only to determine if your skills match the job, but also to see if there is a spark between you and Prodrive Technologies.
  4. To complete the application journey we will send you a suitable offer and once you sign, we can welcome you to the Prodrive Technologies family.

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