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Field Application Engineer

Japan - Tokyo | China - Suzhou |

Field Application Engineer

Provide technical support for the company’s motion control product lines.
Serve as the primary contact to customers, sales, and product teams providing both on-site and remote support.
Customer focused – responsive, identifies needs, monitors satisfaction, and communicates service issues with development team.
Improve and create new documentation of the various motion control products.
Effective prioritization of activities, effective time management and highly organized.

Profile

  • Bachelors’ degree in Mechanical Engineering, Electrical Engineering, Mechatronics or Computer Science.

  • Two years relevant work experience in motion control solutions industry.

  • Experience working with motion controllers, servo systems and control equipment.

  • Work independently in an organized and structured fashion - takes ownership and is self-accountable for team goals.

  • Good interpersonal skills within a cross functional team - proactive approach to communication and handling conflicts.

  • Excellent written and verbal communication skills for both a technical and non-technical audience.

  • Experience with C# and C++.

  • Experience with MATLAB and Simulink.

  • Experience with reStructeredText for documentation.

  • Knowledge of Jira, Jira Service Desk, Bitbucket, and Git.

  • Knowledge in industrial communication protocols CANOpen and EtherCAT.

Apply as Field Application Engineer

The Prodrive Technologies Mindset

Responsibility

You don’t just go to work, you feel responsible for your project

Flexible

You decide when, where and how much you want to work

Manufacturing

You like to think about manufacturability when designing

Initiative

You don’t sit and wait, you have a hands-on mentality

Have you got what it takes to become a Prodriver?

What we offer

  • Perfect environment for people willing to take full responsibility in a project
  • Unlimited growth opportunities and freedom in taking different roles in different projects
  • Young and dynamic culture
  • Unlimited personal budget for training courses, classes or studies
  • We are open 24/7 and provide lunch, dinner and a company gym
  • We keep management positions to a minimum, so there is virtually no hierarchy
  • Create your future with your own personal development plan
  • Tools and equipment such as an iPhone, and laptop
  • On campus sports facilities
  • Salary that grows with your performance
  • Opportunity to become a shareholder and entrepreneur in the company
  • Travel allowance based on the days you are actually at Prodrive
  • 33 vacation days
  • Retirement plan
  • Distribution of profits

Application steps

  1. We’ll take a look at your application within 5 working days.
  2. You will receive a link to Prodrive Technologies’ online aptitude test to see if you’re up for the challenge.
  3. We will set you up for a personal interview to ask you difficult questions about yourself. Afterwards, others will ask you some more difficult questions about your expertise.
  4. If we want to make you an offer and there's enough time left, we will discuss employment conditions directly after the interviews.
  5. If you survived everything, only your signature stands between you and being a Prodriver.