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Support Engineer (US)

USA - Boston |

Support Engineer (US)

If you are enthusiastic about driving positive change and eager to shape the future of technology in a dynamic, international environment, we invite you to join our Operations team. 

We are Prodrive Technologies

We are dedicated to creating meaningful technologies that make the world work. Through our innovative solutions, we contribute to building a future where everyone can thrive, resources are optimized, and connectivity brings people together.

About the role

We are searching for an improvement-driven Support Engineer. In this pivotal role, you will play a key part in shaping our factory of the future and a vital role in the production of our high-tech complex solutions. Prodrive’s manufacturing facilities utilize many complex industrial automation solutions, automated test solutions, and various other types of equipment which create our products. Examples are advanced dispensing robot cells, autonomous mobile robots, pick & place machines, and selective wave soldering which all perform manufacturing or logistical automation. The various equipment offers a variety (and often a combination of) mechanics, electronics, and software. 

In this vital role, you’ll be responsible for performing planned maintenance and technical troubleshooting on these systems, with the goal of keeping all equipment up and running. In case of machine interruptions or breakdowns that need to be repaired, you will be the first responder on that scene who will get us back on track.  

You’ll have the opportunity to work in close collaboration with business leaders at our production sites across the globe. This highly dynamic environment consists of a fast-growing business model, continuously improving processes, and expanding competences. This creates a fantastic environment for individuals looking to take responsibility and initiative to achieve their goals and fast-track their personal development.  

Key responsibilities

- Machinery performance and overall machine health 
- Take complete responsibility of the maintenance processes and schedule 
- Quick and complete troubleshooting of malfunctioning machinery 
- Understand quality goals and how machines can improve the quality of our products. 
- Leader in 5S and continuous improvement on the production floor. 
- Develop, optimize and improve machinery’s impact on manufacturing processes. 
- Identify and implement process improvements to increase quality, efficiency, minimize waste and reduce costs. 
- Participate in cross-functional teams to drive root-cause analysis, corrective actions and preventive measures. 
- Lead process validation activities, including protocol development, execution and documentation. 

Profile

  • A technical education or background is preferred 

  • Lean manufacturing knowledge 

  • Hands-on attitude: you have a proactive and engaged approach, where you actively participate and take actions to address challenges or tasks. 

  • Analytical skills: you can collect, interpret, and apply data to make well-considered decisions, solve problems, and optimize team performance. 

  • Problem solver and decision maker: you are not hesitant to make critical decisions. 

  • Ability to work independently 

  • Practical experience or interest in mechanics, electronics, and software is strongly preferred. 

  • Excellent English communication skills. 

  • Quality-consciousness: knowledge of quality processes in a manufacturing environment. 

  • A Passion for Technology 

Apply as Support Engineer (US)

The Prodrive Technologies Mindset

Responsibility

You don’t just go to work, you feel responsible for your project

Flexible

You decide when, where and how much you want to work

Manufacturing

You like to think about manufacturability when designing

Initiative

You don’t sit and wait, you have a hands-on mentality

Have you got what it takes to become a Prodriver?

What we offer

  • Perfect environment for those eager to develop themselves and take full responsibility for a project.
  • Many opportunities for personal and professional development, along with the flexibility to explore diverse roles across various projects.
  • A young and dynamic culture which stimulates innovative thinking and taking initiatives.
  • Personal budget just for you to learn new things. Your growth is our priority.
  • Flexibility of a 24/7 work environment with provided lunch, dinner, and access to our company gym.
  • Personalized development plan to craft your future.
  • You will receive essential tools if these are necessary to perform your job (i.e. iPhone and laptop).
  • On-campus sports facilities enable you to incorporate exercise seamlessly into your work routine.
  • A performance-driven salary that grows with your accomplishments.
  • Unlock the opportunity to become a shareholder and entrepreneur within the company.
  • Travel allowance based on the days you are actually at Prodrive Technologies.
  • Work-life balance with at least 33 vacation days per year.
  • Access a retirement plan.

Application steps

  1. Your journey with us starts with a swift review of your application by one of our recruiters.
  2. In some cases, if we see a potential fit, you will receive an exclusive link to our online aptitude test to assess if you’re up for the challenge.
  3. We will schedule a personal interview not only to determine if your skills match the job, but also to see if there is a spark between you and Prodrive Technologies.
  4. To complete the application journey we will send you a suitable offer and once you sign, we can welcome you to the Prodrive Technologies family.

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