As Service Engineer you are responsible for the execution of the service process. Products that are returned by our customers and which are suspected as defect need to be analyzed in order to come to a diagnosis about the problem. Afterwards the product needs to be repaired, a root cause analysis should be performed and a service report stating the diagnosis, the repair information and the corrective actions needs to be conducted. Besides that, also complex failures from our production department need to be serviced. In order to perform the investigations, you have a state-of-the art tools, test systems and lab equipment at your disposal. The main responsibility of the service engineer is to provide feedback about the root cause of the problem. You are one of the key players in improving overall quality, which is part of our DNA.
On my way to Prodrive I notice I’m thinking about the investigation I couldn’t finish yesterday. Once I arrive at Prodrive Technologies I directly get to the 25kW power amplifier I was investigating. I start to adjust the test setup to perform some measurements. This amplifier was returned from the customer, with a complaint that it didn’t meet all specifications on output. In order to find what is the defect, I need to analyze the schematics of the product and measure signals and component values. When I just had a break-trough in the investigation and am getting close to finding the root cause, I get a call from production. A test system seems to be broken, since an hour ago none of the products that are tested passes the test. I need to quit my investigation for now and check out what is wrong with the test system, keeping production up and running is top priority. After performing several tests and checking the internal circuitry of the test system, I have found that one of the cables is worn out due to extensive use. I fix the cable and communicate with a Support engineer from production to have periodic preventive maintenance on this test system to prevent this failure in the future. I go back to my investigation, where was I? After a few measurements, I’m convinced I found the component causing the defect. I disassemble the PCB, replace the defect component with one of our soldering stations. After reassembling the PCB, I test the product again. It works! I finish my day by writing a small report of my investigation and measurement results for our quality department and customer.
When I just had a break-trough in the investigation, I get an urgent call from production
Pros and cons
Learning a lot about different technologies, you can work on products ranging from low-cost commodities to high-end medical equipment
A very dynamic work environment, at one moment you’re investigating a product, the other moment you get called to repair a test system at production
A nice balance between practical work such as soldering and testing, and theoretical investigations
The Prodrive Technologies Mindset
Responsibility
You don’t just go to work, you feel responsible for your project
Flexible
You decide when, where and how much you want to work
Manufacturing
You like to think about manufacturability when designing
Initiative
You don’t sit and wait, you have a hands-on mentality
Have you got what it takes to become a Prodriver?
What we offer
- Perfect environment for those eager to develop themselves and take full responsibility for a project.
- Many opportunities for personal and professional development, along with the flexibility to explore diverse roles across various projects.
- A young and dynamic culture which stimulates innovative thinking and taking initiatives.
- Personal budget just for you to learn new things. Your growth is our priority.
- Flexibility of a 24/7 work environment with provided lunch, dinner, and access to our company gym.
- Personalized development plan to craft your future.
- You will receive essential tools if these are necessary to perform your job (i.e. iPhone and laptop).
- On-campus sports facilities enable you to incorporate exercise seamlessly into your work routine.
- A performance-driven salary that grows with your accomplishments.
- Unlock the opportunity to become a shareholder and entrepreneur within the company.
- Travel allowance based on the days you are actually at Prodrive Technologies.
- Work-life balance with at least 33 vacation days per year.
- Access a retirement plan.
Application steps
- Your journey with us starts with a swift review of your application by one of our recruiters.
- In some cases, if we see a potential fit, you will receive an exclusive link to our online aptitude test to assess if you’re up for the challenge.
- We will schedule a personal interview not only to determine if your skills match the job, but also to see if there is a spark between you and Prodrive Technologies.
- To complete the application journey we will send you a suitable offer and once you sign, we can welcome you to the Prodrive Technologies family.