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Technical Support Engineer – Prodrive Machine Services

The Netherlands - Eindhoven |

Technical Support Engineer – Prodrive Machine Services

We are Prodrive Technologies
At Prodrive Technologies, we design and manufacture high-tech systems that shape the future. From automated production lines to advanced robotics and testing equipment — we build technologies that enable a smarter, more connected world.

About the Role

As a Technical Support Engineer in our Prodrive Machine Services (PMS) team, you ensure the availability, reliability, and performance of our internal production equipment. This includes complex automated systems such as robot cells for dispensing, pick-and-place, laser marking, and automated test solutions.

You are responsible for maintaining these systems, troubleshooting when failures occur, and performing root cause analysis to drive lasting improvements. You work hands-on with mechanical, electrical, and occasionally software-related issues, directly contributing to the continuity and efficiency of our production.

Explore some of the systems you'll be working with:

Key Responsibilities

  • Perform preventive maintenance based on internal planning and instructions
  • Troubleshoot and resolve technical issues at both component and system level
  • Carry out corrective repairs and verify operational readiness afterward
  • Conduct root cause analyses using structured methods like 5 Whys and Fishbone diagrams
  • Communicate effectively during breakdowns, keeping stakeholders updated on progress
  • Document findings in maintenance logs, RCA reports, and shift handovers
  • Support service and rework activities based on technical documentation and drawings
  • Suggest and help implement improvements to increase uptime and machine performance
  • Collaborate with engineering and manufacturing teams on reliability improvements

Who You Are

You are a curious and motivated Technical Support Engineer with strong analytical skills and a passion for technology. You enjoy solving problems, working hands-on, and continuously learning. You work well independently, but also communicate effectively within a team environment.

Within Prodrive there is room for growth. We believe talent comes in many forms. If you feel excited about this role, there’s a good chance you’re exactly who we’re looking for. We’re all for pleasant surprises

Bonus qualifications:

  • NEN 3140 certification (VOP/VP)
  • FESTO or ABB robotics training
  • Familiarity with network protocols (Profinet, Modbus, OPC UA), PLC basics, and condition monitoring tools

Profile

  • A technical background (MBO 3/4 or HBO) in Mechatronics, Electrical Engineering, Mechanical Engineering, or Automotive

  • The ability to read and interpret technical documents, mechanical/electrical schematics, and assembly instructions

  • Affinity with mechanics, electronics, and basic software troubleshooting

  • Experience with or willingness to learn structured problem-solving methods

  • A proactive mindset with attention to safety, quality, and detail

  • You want to work in 2 shifts weekly schedule: Morning shift 06:00 - 14:15​/ Afternoon shift 14:15 – 23:00, on Fridays 14:15 – 20:30.

Apply as Technical Support Engineer – Prodrive Machine Services
Apply as Technical Support Engineer – Prodrive Machine Services

The Prodrive Technologies Mindset

Responsibility

You don’t just go to work, you feel responsible for your project

Flexible

You decide when, where and how much you want to work

Manufacturing

You like to think about manufacturability when designing

Initiative

You don’t sit and wait, you have a hands-on mentality

Have you got what it takes to become a Prodriver?
Apply now

What we offer

  • Perfect environment for those eager to develop themselves and take full responsibility for a project.
  • Many opportunities for personal and professional development, along with the flexibility to explore diverse roles across various projects.
  • A young and dynamic culture which stimulates innovative thinking and taking initiatives.
  • Personal budget just for you to learn new things. Your growth is our priority.
  • Flexible working hours and lunch, dinner, and access to our company gym.
  • Personalized development plan to craft your future.
  • You will receive essential tools if these are necessary to perform your job (i.e. iPhone and laptop).
  • On-campus sports facilities enable you to incorporate exercise seamlessly into your work routine.
  • A performance-driven salary that grows with your accomplishments.
  • Unlock the opportunity to become a shareholder and entrepreneur within the company.
  • Travel allowance based on the days you are actually at Prodrive Technologies.
  • Work-life balance with at least 33 vacation days per year.
  • Access a retirement plan.

Application steps

  1. Your journey with us starts with a swift review of your application by one of our recruiters.
  2. In some cases, if we see a potential fit, you will receive an exclusive link to our online aptitude test to assess if you’re up for the challenge.
  3. We will schedule a personal interview not only to determine if your skills match the job, but also to see if there is a spark between you and Prodrive Technologies.
  4. To complete the application journey we will send you a suitable offer and once you sign, we can welcome you to the Prodrive Technologies family.
Apply as Technical Support Engineer – Prodrive Machine Services

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